How come my steps are no longer registering?

Unknown
Unknown
in Fitness and Exercise
Over the last week I've noticed that my steps via iPhone health app are no longer registering how can I correct this?

Replies

  • Unknown
    Unknown
    Same here. The phone is registering the steps and it shows the steps in the green line but no longer ads the calories to my counts. Anyone else?
  • Unknown
    Unknown
    Mine will either not add any calories or add calories from my workouts.
  • Unknown
    Unknown
    Mine isn't counting steps but still adjusting calories.
    Copied from mfp's page.

    *Members May Experience Some Steps Issues 5/5-5/7*

    May 5, 2015 1:20pm PST

    Hello MyFitnessPals,

    We are working on tightening some things up on the back end surrounding our Steps feature within the MyFitnessPal program over the next 24-48 hours.  This relates to both integration partners that send steps to MyFitnessPal, and feature that tracks steps directly from the M7/M8 chip within the iPhone.  Some users may experience issues (like duplicated or increased step counts), while others may not see any impact.

    We will update this article once everything should be resumed as normal.  Thanks for your patience and understanding while we do these necessary improvements!

    Best,

    Kelly
    MyFitnessPal Staff

     


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